PRIVACY POLICY

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, register for allocation, or make a purchase.

Information We Collect
When you visit our site, register your interest, place an order, or interact with us, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and shipping address when you register for allocation or make a purchase.

  • Payment Information: We collect payment details through our secure payment processor, but we do not store your credit card information.

  • Usage Data: We may gather information about how you interact with our website, including your IP address, browser type, and pages visited.

How We Use Your Information
We use the information we collect for various purposes, including:

  • Managing your allocation registration and processing your orders.

  • Communicating with you regarding your allocation, purchases, or enquiries.

  • Improving our website and services based on user feedback.

  • Sending promotional materials if you have opted in to receive them.

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products, under strict confidentiality agreements.

  • Legal Compliance: We may disclose your information if required by law or in response to valid requests from public authorities.

Data Security
We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights
You have the right to:

  • Access the personal information we hold about you.

  • Request correction of any inaccuracies in your information.

  • Request deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at enquiries@oharavineyard.com.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our website after any modifications will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.

Contact Us
If you have any questions or concerns about our Privacy Policy or practices, please reach out to us at enquiries@oharavineyard.com, or by post at Ohara Estate, 750 Big Hill Road, Kereru, Hastings.